Look for the IFD&TC registration table in Foyer II, and be sure to check in and pick up your conference materials.

Location: Terrace

Facilitator: Amanda Richardson, Castleton Polling Institute

Session Focus: Join attendees from small shops to discuss the special challenges and benefits of working in the small shop setting. Note this session takes place at 3:30 p.m. this year so small shop attendees can also attend the Happy Hour reception at 5:00 p.m.

IFD&TC Organizers past and present want to welcome you to the conference.

Please join us for a happy hour reception featuring appetizers, a cash bar, and an informal time of visiting with old and new friends. Dinner on your own after the reception.

Continental breakfast served.

If you arrived late to the conference, you may check in before the first session Monday morning at the registration desk.

All attendees facilitating a session at the conference are asked to attend a half hour breakfast meeting to go over facilitator guidelines and answer questions. If you’ve been a facilitator before, please come share your experiences with newer facilitators. If this is your first time, join us to meet others, and learn more about how facilitating works at IFD&TC.

Location: Grand Ballroom II

Facilitator: Gerald Tillman, Chief, Survey Administration Branch, NASS USDA

There are many pressing issues facing pollsters including major methodological changes and an overall lack of public trust in polling. These challenges are daunting and yet, according to Dr. Mollyann Brodie, the past president of AAPOR and someone with twenty-five years of experience studying public opinion on national health care policy, while these concerns are clearly critical to address, the field has been ignoring another important issue – the lack of diversity in the industry, our own organizations, and our professional associations.

This talk will focus on why diversity and inclusion is an imperative topic for discussion and action, and despite the other competing issues, time for it to be a main focus of conversation in our industry. It will also tell the tale of what personal hurdles Molly overcame in order to step forward to make an impassioned call to action to her peers and colleagues. Her hope is that by sharing her experiences, audience members will be challenged to think critically and honestly about not only their institution’s approach to diversity, but also their own personal perspectives, beliefs, and actions related to diversity and inclusion throughout the many dimensions of their own careers.

Beverages served.

Location: Imperial

Facilitator: Kerryann DiLoreto, University of Wisconsin Survey Center

Session Focus: A follow-up roundtable discussion with keynote speaker, Mollyann Brodie. Bring your thoughts and questions for this open discussion.

Location: Grand Ballroom II

Facilitator: Rob Schultz, University of Wisconsin Survey Center

Session Focus: In this session the audience will learn about telephone and field interviewer recruiting, hiring, innovations in interviewer training, onboarding, continuous learning, self-study, distance learning, certification tests, and current practices to build teamwork and encourage retention.

Presentations:
• Do Certification Tests Predict Field Representative Performance? Results from the Survey of Income and Program Participation – Holly Fee, U.S. Census Bureau
• Re-thinking the Telephone Interviewer New Hire Training – Rosalind Koff, NORC at the University of Chicago; Rebecca Jessoe, NORC at the University of Chicago
• Best Practices for Training Telephone Interviewers – Nayade Crisologo, NORC at the University of Chicago
• Ready, Set, Go! How to Quickly and Successfully Hire and Onboard Hundreds of Staff for Projects with Sensitive Topics – Tamara L. Terry, RTI International
• The First Ten Seconds: Developing eLearning for Respondent Interactions – Jeffrey Wessmiller, U.S. Census Bureau

Location: River Room

Facilitator: Betsy Payn, University of Washington – AIMS Center

Session Focus: In this roundtable, attendees will discuss unique ways to think about what constitutes “data” when doing program evaluations, different ways to collect data, and different sources of data.

Location: Terrace

Facilitator: Nathan Jones, University of Wisconsin Survey Center

Session Focus: In this session the audience will learn about innovations in web survey design such as progress indicators, automatic advance upon response choice, and comparisons across mobile and non-mobile devices.

Presentations:
• Monitoring Progress: The Effectiveness of a Progress Indicator in a Lengthy Mental Health Survey – Ryan Yoder, UM – Survey Research Center
• Automatic Advance for Web Surveys – Kevin Tharp, Indiana University Center for Survey Research
• Comparing Surveys Over Mobile and Non-mobile Devices – Nathan Palmer, Washington State University Social and Economic Sciences Research Center; Beth Ficklin, Washington State University Social and Economic Sciences Research Center
• Device Switching: What We Learned from Web Survey Logins – Lisa Wood, UM – Survey Research Center

Location: Salon

Facilitator: Eric White, University of Wisconsin Survey Center

Session Focus: This session is about standards and how they are implemented in practice. You will have an opportunity to learn about the Data Documentation Initiative (DDI) standard for documenting the survey lifecycle, and the creation of systems to standardize fieldwork monitoring in the European Social Survey.

Presentations:
• Barry Radler on DDI – Barry Radler, University of Wisconsin-Madison Institute on Aging
• Introducing Standardised Electronic Fieldwork Monitoring in a Cross-national Survey – Salima Douhou, City

Location: Grand Ballroom I

Facilitator: Jennifer Kelley, UM-Survey Research Center

Session Focus: Hear how mobile data collection applications are developed, provisioned and piloted from those with practical experience.

Presentations:
• “SHAPE”-ing Data Collection: Lessons Learned from Smartphone App Pilot Project – Amanda Richardson, Castleton Polling Institute
• Mobile Mapping in Field Surveys – Charles Loftis, RTI International
• DroidBuilder: a Provisioning Tool for Android Devices Used in Research Data Collection Surveys – Jon Cirella, RTI International

Bring your RDD lunch ticket and join us for lunch.

Attendees are seated at tables according to the number drawn on their lunch tickets at check in. RDD lunch is a fun way to meet and get to know other attendees!

Location: Grand Ballroom II

Facilitator: Jaime Faus, University of Wisconsin Survey Center

Session Focus: From tried and true techniques to new, innovative approaches, this session explores methods to support and manage field interviewers.

Presentations:
• Is Anybody Out There…? Supervisory Challenges in the Field – Jody Fox, Iowa State University
• How to Develop Your Most Important Asset — Innovative and Effective Strategies for Managing Remote Interviewers – Joshua Winston, U.S. Census Bureau
• Back To The Basics – Old School Management of Data Collection – Julie Lam, U.S. Census Bureau; James Christy, U.S. Census Bureau
• Beyond the Classroom: Field Supervisor Feedback on a New Approach to Coaching Field Interviewers – Chris Jewett, RTI International; Christian Sherburne, RTI International

Location: Terrace

Facilitator: Karen Zoladz, University of Wisconsin Survey Center

Session Focus: This session will explore challenges of collecting non-survey data, including interviewer training and standardization, as well as implementation and analysis. Come learn about a variety of ancillary data collection efforts and how different organizations approached them.

Presentations:
• The Next Frontier for Interviewers: New Approaches for Gathering Respondent or Environmental Data – Esther Ullman, UM – Survey Research Center
• Training Challenges to Incorporating New Technologies – Sara Walsh, NORC at the University of Chicago
• Health and Retirement Study 2016: Implementing a Venous Blood Collection – Ian Ogden, UM – Survey Research Center
• Photographing Respondents in a National In-Home Panel Study: Factors Associated with Compliance, Protocol Development, and Qualitative Exploration of Respondent-Interviewer Interaction – Kenneth D. Croes, University of Wisconsin Survey Center

Location: Imperial

Facilitator: Kimberly Courey, Debra Lord, Sally Harrison, and Ella Kemp, NORC at the University of Chicago

Session Focus: With advanced technology, multi-mode surveys, budgetary pressure, and more remote trainings than ever, our approach to training field managers has had to change. In this roundtable discussion, we will share approaches to training managers in person and remotely.

Location: Grand Ballroom I

Facilitator: Rick Garvey, RAND Survey Research Group

Session Focus: In this session, the audience will learn about building difficult samples from scratch, mixed-mode efforts to survey hard to reach populations, and specialized follow-up contact and tracking protocols.

Presentations:
• A Sample from Scratch: Challenges in Building a Sample from an Undefined Pool of Schoolchildren – Anna Joyce, NORC at the University of Chicago
• Maximizing Mixed Mode Possibilities in an Effort to Reach High School Kids – Anna Joyce, NORC at the University of Chicago
• Conducting Centralized Telephone Interviews for a Multi-Site Study of a Patient-based Study: Challenges and Solutions – Kaitlyn Hanisko, VA Ann Arbor Healthcare System
• Use of Administrative Data for Locating New Respondents: A Case Study on the Long-Term Care Minimum Data Set – Rachel Carnahan, NORC at the University of Chicago

Location: Salon

Facilitator: Orin Day, RTI International

Session Focus: The facilitators will share new features of Blaise 5 (multimode, mobile) and a touchscreen adaptation of Blaise 4.8. Hands on demos of these systems will be available in the Tech Showcase session.

Presentations:
• Multi-Mode Features of Blaise 5 – Joseph Nofziger, RTI International
• Touchifying Computer Assisted Blaise Screening Applications – Karl Dinkelmann, UM – Survey Research Center

Location: River Room

Facilitator: Charles Loftis, RTI International

Session Focus: These presentations give practical examples of how sample is kept clean, and managed in multiple modes.

Presentations:
• Cleaning Out the Gutter: Identifying and Eliminating Deadwood From a Sampling Frame Using Partition Trees – Andrew Dau, USDA NASS
• Using Hierarchical Data to Manage Sample and Contact Attempts in Microsoft Access – Brendan Day, University of Wisconsin Survey Center
• Using Synchronized Contact Information in Multi-Mode CAPI Projects – Kate Krueger, University of Wisconsin Survey Center

Snacks and beverages served.

Location: Grand Ballroom II

Facilitator: Hillary Hanson, University of Chicago Survey Lab

Session Focus: In this session, the audience will learn about data quality and cost trade-offs of certain questionnaire design decisions, effects of question order, and mode effects across paper and web.

Presentations:
• Does Color in Mail Questionnaires Motivate Respondents to Provide Better Data? – Lindsey Witt-Swanson, University of Nebraska -Lincoln Bureau of Sociological Research
• The Effects of Question Order for Perception and Behavior-based Questions – Jennifer Rutt, University of Nebraska-Lincoln Social and Behavioral Sciences Research Consortium
• Item Non-response and Mixed-Mode Design – Lydia Newton, Oregon State University Survey Research Center

Location: Grand Ballroom I

Facilitator: Alicia Frasier, RTI International

Session Focus: In this session, the audience will learn about methods for estimating and capping field production costs, specialized data collection efforts involving field interviewers, and balancing field staff workloads using geographical boundaries.

Presentations:
• Estimating the Cost of Obtaining a Survey Response – Lee Beck, U.S. Census Bureau
• Managing Data Collection in Institutional Settings When Multiple Field Interviewers Have Full Sample on Their Laptops – David Bergeron, RTI International
• Using Caps on Interviewing and Team Leading Hours to Control Survey Costs – John T. Baker II, U.S. Census Bureau
• Balancing Team Workloads; Managing Remote Workers – Steven Waleryszak, U.S. Census Bureau

Location: Imperial

Facilitator: Rachel Bucy, VA Center for Clinical Management Research

Session Focus: In this roundtable, we will discuss specialized protocols for sensitive survey topics, as well as the handling of reportable or adverse events across all survey modes.

Location: Salon

Facilitator: Betsy Payn, University of Washington – AIMS Center

Session Focus: A roundtable session where both technical and non-technical attendees can share tips, tricks, and questions about the REDCap data collection system.

Location: River Room

Facilitator: Josh Seeger, NORC at the University of Chicago

Session Focus: Fielding large numbers of mobile devices is a huge challenge. This session will discuss issues with procuring large numbers of devices on short notice as well as methods for managing devices in the field. The session will feature two presentations followed by extended discussion.

Presentations:
• 2020 Census Device as a Service – David Earles, U.S. Census Bureau; Eric Atala, U.S. Census Bureau; Nicole Seamands, U.S. Census Bureau
• Mobile Device Management and Security – Chris Corey, RAND Survey Research Group

Location: Terrace

Facilitator: Andrew Hupp, UM-Survey Research Center

Session Focus: Let the pictures tell the story of the data. These presentations show the process of getting data/paradata to both look good and become more useful.

Presentations:
• Enterprise CATI Dashboard – Roger Osborn, RTI International
• Tracking Usage of Mobile Devices in Online Surveys – Mai Nguyen, RTI International; Orin Day, RTI International
• Data Visualization – Applications to Data Collection Efforts – R Suresh, RTI International

Everyone is encouraged to attend the IFD&TC Business Meeting. Even if this is your first year attending the conference, your participation is welcome.

The Business Meeting is where we discuss the future of the IFD&TC conference, elect new organizers, and learn about the location of future conferences.

Continental breakfast served

Location: Grand Ballroom II

Facilitator: Chris Corey, RAND Survey Research Group

Open Data Kit (ODK) replaces paper surveys with smartphones. ODK tools are open-source and are primarily used by social good organizations to collect data quickly, accurately, offline, and at scale. ODK has been used to collect billions of data points around the world.

ODK was designed for novice users in challenging environments (e.g., offline villages in Kenya or under heavy canopy in the Amazon) and its robustness in these environments has driven the platform’s adoption and evolution. Additionally, the choice to build an open source community around ODK has allowed it to benefit from volunteer and paid contributions from users, implementers, and developers.

In this talk, Yaw Anokwa and Hélène Martin, two of the leaders of the ODK community discuss the problems that inspired ODK’s design, demonstrate the impact the tools are having, and describe how the IFD&TC community can contribute to an open-source, community-driven future for mobile data collection tools.

Beverages served.

Location: Grand Ballroom I

Facilitator: Steve Coombs, University of Wisconsin Survey Center

Session Focus: This session will explore using quality control data and procedures to inform ongoing field interviewer training.

Presentations:
• Developing an Effective Notes Review Process for CAPI Studies – Nick Schultz, University of Wisconsin Survey Center
• Planning and Performing Quality Control of Computer-Assisted Personal Interviewing – Carol Wintheiser, University of Wisconsin Survey Center
• A Data Collection Paradox: Reducing Costs and Improving Response across the UK Labour Force Survey? – Natalie Gillson, Office for National Statistics

Location: Grand Ballroom II

Facilitator: Kevin Ulrich, University of Chicago Survey Lab

Session Focus: The presentations in this session discuss experiments using different contact strategies and their effects on response rate for telephone and online surveys.

Presentations:
• Exploring the Relationship Between Phone Call Reminders and Subsequent Web Completes – Beth Ficklin, Washington State University Social and Economic Sciences Research Center
• Is Caller ID Technology Still Having an Impact on Non-contacts in Survey Research? – Delicia Solis, MSU Office for Survey Research; Kyle Davis, MSU Office for Survey Research
• Respondent Engagement and Recruitment – Andrew D. Piskorowski, UM-Survey Research Center; Andrew L. Hupp, UM-Survey Research Center; Leah Roberts, UM-Survey Research Center
• Pre-notification and Participation: An Observational Study of Response and Recruitment Rates – Jeanette Ziegenfuss, Healthpartners Institute

Location: Imperial

Facilitator: Mark Miazga, University of Minnesota Office of Measurement Services

Session Focus: Found a way to promote your organization that is getting great results? Need a way to get the word out about what you do? Join us for a discussion of how survey research organizations are promoting their services to get the most bang for the buck.

Location: Terrace

Facilitator: Michael Gerling, USDA NASS

Session Focus: Multi-mode respondent recruitment and data collection, including an online probability panel, SMS survey sample, and a push-to-web survey with phone follow-up.

Presentations:
• SMS Surveys: Recruitment, Length, Response and Cost – Brian McDonald, High Point University
• Why Did You Complete Our Survey? Examining Respondents’ Stated Reasons for Survey Completion – Jennifer Renner, HealthPartners Institute
• Building an Online Probability Panel: Comparing results to our RDD telephone surveys, and Lessons Learned – Brian Harnisch, Wyoming Survey and Analysis Center

Location: Salon

Facilitator: Chris Corey, RAND Survey Research Group

Location: River Room

Facilitator: Orin Day, RTI International

Session Focus: The presenters will discuss tools developed for survey authoring and administration.

Presentations:
• Designing a Multi-Mode, Multi-Platform JavaScript Survey Authoring Framework – Augie Salick, University of Wisconsin Survey Center
• Designing the Server, Database, and Administrative Tools in Support of a Multi-Mode, Multi-Platform Survey Authoring Framework – Chris Schlapper, University of Wisconsin Survey Center

Bring your RDD lunch ticket and join us for lunch.

Attendees are seated at tables according to the number drawn on their lunch tickets at check in. RDD lunch is a fun way to meet and get to know other attendees!

Location: Grand Ballroom I

Facilitator: Megan Zander Cotugno, RAND Survey Research Group

Session Focus: Please join us for a discussion of mail and phone survey experiments designed to test the effects of monetary incentives on response, data quality, attrition, and cost.

Presentations:
• Using Sequential Prepaid Incentives to Increase Participation and Data Quality in a Mail Survey – John Stevenson, University of Wisconsin Survey Center
• Incentive Effects on Nonresponse and Data Quality – Lindsey Witt-Swanson, University of Nebraska-Lincoln Bureau of Sociological Research

Location: Grand Ballroom II

Facilitator: Ester Ullman, UM-Survey Research Center

Session Focus: Using data to determine how interviewer and respondent characteristics may affect data quality and production metrics in field and telephone surveys.

Presentations:
• Using the Paradata: The Relationship Between Field Representative Characteristics and Data Quality Indicators and on Data Falsification – Jennifer Laks Hutnick, U.S. Census Bureau
• The Impact of Interviewer Background Data on Performance when Conducting a Sensitive Topic Telephone Survey – Jessica Williams, RTI International
• Sampled Person Versus Proxy: Does Respondent Type Make a Difference? – Samantha Rosner, NORC at the University of Chicago
• Using Local Interviewers – Lekha Venkataraman, NORC at the University of Chicago

Location: Salon

Facilitator: Kurt Johnson, RTI International

Session Focus: Will respondents go online to schedule their own interviews? This hybrid session will begin with presentations from two survey shops followed by extended Q&A to discuss how they implemented this option and its effectiveness.

Presentations:
• Book It: Self-Scheduling Interviews in the Panel Study of Income Dynamics Suite – Maryam Buageila, UM – Survey Research Center; Kelly Chatain, UM – Survey Research Center
• When would you like to complete your interview?: Respondent Online Appointment Setting – Jennifer Draude-Wilson, NORC at the University of Chicago

Location: River Room

Facilitator: Kelleigh Trepanier, Kennesaw State University

Session Focus: This panel discussion will focus on transitioning surveys, administrative data collection, and survey shop operations from paper forms to web or app based platforms.

Panelists:
• Joshua Wolf, RAND Survey Research Group
• Suzanne Perry, RAND Survey Research Group
• Kayla Dean, Health Partners Research
• Kelly Elver, University of Wisconsin Survey Center

Location: Terrace

Facilitator: Orin Day, RTI International

Session Focus: Panelists will provide brief presentations covering how their organization have approached federal data security requirements, particularly NIST-Low and NIST-Moderate levels, Certification and Accreditation processes, and achieving Authority to Operate (ATO). Discussion including audience questions will follow.

Panelists:
• R. Suresh, RTI International
• Marcus Blough, UM – Survey Research Center
• Andre Barrera, RAND Survey Research Group

Location: Imperial

Facilitator: Bill Connett, UM-Survey Research Center

Session Focus: These presenters will give us insight into how software development is done at their centers, including both theory and practical examples.

Presentations:
• Messy Solutions for Messy Problems: Scheduling and Surveying with Schools – Marie Nitschke, University of Wisconsin Survey Center
• How to Translate Sticky Notes into Technical Specifications – Holly Ackerman, UM – Survey Research Center
• The “Agility” to Improve: The Use of Agile Development to Satisfy NORC Stakeholder’s Case Management System Upgrade Requirements – Vicki Wilmer, NORC at the University of Chicago

Snacks and beverages served.

Location: Grand Ballroom II

Facilitator: Christy Storey, Kennesaw State University

Session Focus: Measuring interviewer performance and job satisfaction. New approaches to coaching interviewers and retention.

Presentations:
• How To Measure Field Representative Performance in an Adaptive Design World – Frank A. Vitrano, U.S. Census Bureau
• Understanding Field Interviewer Job Satisfaction – Stephanie Terrey, RTI International
• Enhanced Coaching and Feedback Through New Training Format – Rosalind Koff, NORC at the University of Chicago; Rebecca Jessoe, NORC at the University of Chicago
• Assessing the Balance of Work and Life Stressors on Telephone Interviewer Performance – Dakisha Locklear, RTI International

Location: Grand Ballroom I

Facilitator: Anna Joyce, NORC at the University of Chicago

Session Focus: This session presents successes and challenges of using social media to recruit survey participants.

Presentations:
• Logistics of Facebook Recruiting – John Stevenson, University of Wisconsin Survey Center; Jennifer Dykema, University of Wisconsin Survey Center
• Online Recruitment through Social Media Advertisement: Lessons from Two Web Surveys – Kevin Ulrich, University of Chicago Survey Lab; Hillary Hanson, University of Chicago Survey Lab
• Recruiting Within the Black Box: Studying Pregnancy and E-cigarette Use Applying a Facebook Ad Campaign – Alicia M. Frasier, RTI International

Location: Imperial

Facilitator: Kathy LaDronka, Theresa Camelo, UM-Survey Research Center

Session Focus: This roundtable will be an open discussion with other field managers who have experienced issues related to reluctant households, community outreach, and interviewer safety, and what steps were taken to refine and improve data collection processes.

Location: River Room

Facilitator: Lekha Venkataraman, NORC at the University of Chicago

Session Focus: Current approaches to responsive or adaptive survey design

Presentations:
• Focusing on Local Areas in a Bid to Raise LFS National Response – Lina Lloyd, Office for National Statistics
• Prioritizing Low-propensity Sample Members in the Panel Study ‘Labour Market and Social Security’ – Mark Trappmann, Institute for Employment Research (IAB)
• Identifying the Best Contact Protocol to Maximize Participation and Control Costs in a Large Mixed-mode Longitudinal Study – Margaret L. Hudson, UM – Survey Research Center
• Increasing Participation in (USDA) Farm Service Agency’s Microloan Program – Michael Gerling, USDA-NASS

Location: Salon

Facilitator: Rosanna Quiroz, RTI International

Session Focus: These presentations will discuss approaches to survey translation into multiple languages, and techniques for obtaining participation that are sensitive to the culture of the potential study members.

Presentations:
• Recruitment Refusal Reasons in Hmong/Asian and Somali/East African Populations – Kayla Dean, HealthPartners Survey Research Center
• Training Interviewers and Managing Field Activities in Harsh Environments – Nathan Jones, University of Wisconsin Survey Center
• Issues and Challenges in Developing a Culturally Competent Informed Consent Process for a Research Study in Mexico – Beverly Weidmer, RAND Survey Research Group

Location: Terrace

Facilitator: Julie Brown, RAND Survey Research Group

Session Focus: Try out an array of tech offerings for yourself. Get to know the software / technology hands-on with assistance from demonstrators who use it at their own center.

Presentations:
• Accessibility of Web Surveys on Mobile Devices – Lawrence A. Malakhoff, U.S.Census Bureau
• Touchifying Computer Assisted Blaise Screening Applications – Karl Dinkelmann, UM – Survey Research Center
• RedCap Demo – Diana Roll, University of Washington
• Sterling Survey System Demo – Augie Salick, University of Wisconsin Survey Center; Chris Schlapper, University of Wisconsin Survey Center
• Multi-Mode Features of Blaise 5 – Joseph Nofziger, RTI International; Orin Day, RTI International; R Suresh, RTI International

Location: River Room

Facilitator: Kevin Tharp, Indiana University Center for Survey Research

Session Focus: Tech issues discussed roundtable-style.

Continental breakfast served.

Location: River Room

Facilitator: Ella Kemp, NORC at the University of Chicago

Session Focus: Challenges and lessons learned when tracking and locating respondents

Presentations:
• Using Facebook to Locate and Track Respondents for a Longitudinal Survey of Welfare Recipients – Sandy Yang, RAND Survey Research Group; Beverly Weidmer, RAND Survey Research Group
• Hit the Road Jack: Increasing Response Rates by Sending an Interviewer into the Field – Fred Mills, RAND Survey Research Group; Rick Garvey, RAND Survey Research Group
• It’s Been a Long Time: Locating Respondents 20 Years Later – Casey Tischner, RTI International
• Tracking Respondents for a Longitudinal Panel Survey of Welfare Recipients: Lessons Learned from The California Socioeconomic Survey (CalSES) – Beverly Weidmer, RAND Survey Research Group

Location: Grand Ballroom I

Facilitator: Joyce Sweeney, Bureau of Labor Statistics

Session Focus: This session describes various ways survey research organizations are using paradata from field, phone, and web surveys to improve production management, data quality, survey response, and instrument design.

Presentations:
• Managing the Production Schedules of Economic Surveys in the Integrated Business Statistics Program at Statistics Canada – Judy Lee, Statistics Canada; Sandra Venturino, Statistics Canada
• Incorporating the Collection of New Observational Pre-Interview Paradata in the General Social Survey (GSS) – Jodie Smylie, NORC at the University of Chicago
• Implementing a Third-Party Email Delivery and Management Service – Andrew L. Hupp, UM-Survey Research Center; Leah Roberts, UM-Survey Research Center; Andrew D. Piskorowski, UM-Survey Research Center
• Field Representatives’ Interactions with the SIPP Instrument – Holly Fee, U.S. Census Bureau

Location: Grand Ballroom II

Facilitator: Rosanna Quiroz, RTI International and Anna Brown, Pew Research Center

Session Focus: Come discuss the challenges of gaining cooperation, answering questions and conducting surveys with diverse populations.

Location: Salon

Facilitator: David Earles, U.S. Census Bureau

Session Focus: Presentations on geocoding and other specialized geospatial data collection

Presentations:
• A Multimodal Exploration of Geospatial Proximity and Survey Participation – Casey Easterday, HealthPartners Institute
• Creating a Comprehensive Database of Medical Marijuana Dispensaries in Los Angeles County – Megan Zander-Cotugno, RAND Survey Research Group; Elizabeth D’Amico, RAND Survey Research Group; Eric Pedersen, RAND Survey Research Group
• Labor Trafficking in North Carolina: A Statewide Survey Using Multistage Sampling – Ryan Weber, RTI International

Location: Imperial

Facilitator: Brian Harnisch, University of Wyoming

Session Focus: We will hear how systems for communication have been implemented to solve unique needs.

Presentations:
• Implementation of the 2016 Health and Retirement Study’s Respondent Concerns System – Jennifer Kelley, UM – Survey Research Center; Jennifer Arrieta, UM – Survey Research Center
• HERO: A Helpdesk Tracking, Workflow and Communication Solution – Michael Price, RTI International
• Replacing Cellular Pager Hardware with Mobile Cloud-based Incident Management Application Using Amazon Web Services – Christopher Griggs, RTI International

Location: Terrace

Facilitator: Kate Krueger, University of Wisconsin Survey Center

Session Focus: These presentations cover methods for automating data cleaning and coding, and how best to assist coding operators.

Presentations:
• Desperately Seeking Siblings: The Importance of Identifying Family Units in a Longitudinal Study – Frankie Duda, NORC at the University of Chicago
• Inside the Mind of the Coder: New Technologies to Improve the Coding of Open-ended Survey Responses – Robin Kaplan, Bureau of Labor Statistics

Snacks and beverages served.

Location: Grand Ballroom II

Facilitator: The IFD&TC Program Team

Session Focus: Join us for the closing session where a panel of senior tech and field staff from a variety of organizations will discuss the challenges and opportunities they see ahead for their organizations, followed by a plenary discussion on this topic. There will be an open mic, so bring your questions and comments about the future of your organization to share.

Panelists:
• Dragana Bolcic-Jankovic – Director of Survey Operations, Center for Survey Research-University of Massachusetts Boston
• Josh Seeger – Vice President of Technology, NORC at the University of Chicago
• Kevin Ulrich – Director, The University of Chicago Survey Lab
• Jeanette Ziegenfuss – Principal Survey Scientist, Health Partners Institute