Presentation & Discussion: Center Management and Staff Training
Time/Date
10:45am-12:00pm on Tuesday, 4/29/2025
Facilitator
TBA
These presentations will look at pre and post COVID hiring practices and discuss how to retain and motivate staff moving forward.
- Presentations
- Reimagining In-Person Data Collection: Adapting to Workforce Trends, Dynamics, and Strategic Challenges for the Future
- Tammy Cook, Westat (presenter)
- George Dixon, Westat
- Erika Sofelkanik, Westat
- Managing a Hybrid Call Center Including In-Person and Remote Telephone Interviewers
- Mindi Weidow, Penn State Survey Research Center (presenter)
- Amanda Ferrara, Penn State Survey Research Center
- Not Everyone Quits! Factors Impacting Interviewer Retention in our New "Normal"
- Mel Cyr, NORC at the University of Chicago (presenter)
- Dawn Remondet, NORC at the University of Chicago
- Mamta Malhtra, NORC at the University of Chicago
- Kyle Fennell, NORC at the University of Chicago
- A Collaborative Approach to Creating Messages for Respondents About Survey Value
- Adena Galinsky, National Center for Health Statistics, CDC (presenter)
- Grace Medley, National Center for Health Statistics, CDC
- Tina Norris, National Center for Health Statistics, CDC
- Maria Villarroel, National Center for Health Statistics, CDC
- Beth Taylor, National Center for Health Statistics, CDC
- Antonia Warren, National Center for Health Statistics, CDC
- Gelila Haile, National Center for Health Statistics, CDC
- Lillian Hoffman, U.S. Census Bureau
- Lindsay Howden, U.S. Census Bureau
- Jonaki Bose, National Center for Health Statistics, CDC
- Jessica Jones, National Center for Health Statistics, CDC