7B – Managing Centralized and Decentralized Interviewers

Managing Centralized and Decentralized Interviewers
Presentation & Discussion: Center Management and Staff Training
7B - Field

10:45am-12:00pm on Tuesday, 5/21/2019

Beverly Weidmer, RAND Survey Research Group

Session Focus
This session will include presentations on management tools, forecasting field production, employee satisfaction and dashboards to monitor and motivate data collection staff.

  • Transforming Social Survey Management Information at the Office for National Statistics UK - Helen Batchelor, Office for National Statistics
  • Better than a Crystal Ball? Trying to Forecast Field Production - Kimberly Courey, NORC; Kyle Fennell, NORC
  • Assessing Employee Satisfaction and Intention to Leave among Centralized & Decentralized Interviewers - Heidi Guyer, Survey Research Operations, Survey Research Center, University of Michigan
  • Dashboards Dashboards Dashboards! - Kyle Fennell, NORC