7B – Interviewer Training

Interviewer Training
Presentation & Discussion: Center Management and Staff Training
7B - Field

10:45am-12:00pm on Tuesday, 5/22/2018

Ella Kemp, NORC at the University of Chicago

Session Focus
Current and innovative trends in interviewer training and retention are discussed in these presentations.

  • Using E-learning Software Platforms to Create Interactive Remote Training Content - Shena Patel, NORC at the University of Chicago
  • "Focused Incubation Team" Concept and Its Influence on Production, Quality and Retention - Elena Derzhavina, RTI International
  • Enhancing Interview Training Using eLearning Module and Mobile Training Game - Jay Occhiogrosso, U.S. Census Bureau; Nelson Er, U.S. Census Bureau