7A – Attrition & Retention

Attrition & Retention
Presentation & Discussion: Center Management and Staff Training
7A - Field


Time/Date
10:45am-12:00pm on Tuesday, 4/29/2025

Facilitator
TBA

These presentations will look at pre and post COVID hiring practices and discuss how to retain and motivate staff moving forward.

    Presentations
  • Reimagining In-Person Data Collection: Adapting to Workforce Trends, Dynamics, and Strategic Challenges for the Future
    • Tammy Cook, Westat (presenter)
    • George Dixon, Westat
    • Erika Sofelkanik, Westat
  • Managing a Hybrid Call Center Including In-Person and Remote Telephone Interviewers
    • Mindi Weidow, Penn State Survey Research Center (presenter)
    • Amanda Ferrara, Penn State Survey Research Center
  • Not Everyone Quits! Factors Impacting Interviewer Retention in our New "Normal"
    • Mel Cyr, NORC at the University of Chicago (presenter)
    • Dawn Remondet, NORC at the University of Chicago
    • Mamta Malhtra, NORC at the University of Chicago
    • Kyle Fennell, NORC at the University of Chicago
  • A Collaborative Approach to Creating Messages for Respondents About Survey Value
    • Adena Galinsky, National Center for Health Statistics, CDC (presenter)
    • Grace Medley, National Center for Health Statistics, CDC
    • Tina Norris, National Center for Health Statistics, CDC
    • Maria Villarroel, National Center for Health Statistics, CDC
    • Beth Taylor, National Center for Health Statistics, CDC
    • Antonia Warren, National Center for Health Statistics, CDC
    • Gelila Haile, National Center for Health Statistics, CDC
    • Lillian Hoffman, U.S. Census Bureau
    • Lindsay Howden, U.S. Census Bureau
    • Jonaki Bose, National Center for Health Statistics, CDC
    • Jessica Jones, National Center for Health Statistics, CDC