4A – Calling Strategies to Improve Response Rates and Other Key Metrics

Calling Strategies to Improve Response Rates and Other Key Metrics
Presentation & Discussion: Survey Methodology
4A - Field


Time/Date
3:15pm-4:30pm on Monday, 5/20/2019

Facilitator
Delicia Solis, MSU Office for Survey Research

Session Focus
This session will provide various examples of challenges in sampling and calling strategies in telephone and establishment surveys.

    Presentations
  • Dual-Frame RDD or Mixed Mode?  Where Do We Go from Here? - Lin Stork and Delicia Solis, MSU's Office for Survey Research
  • "Who You Gonna Call?" – a Responsive Design to Increase Calling Efficiency in a Telephone Survey - Sabina Kastberg, Office for National Statistics
  • Increasing Contact Rates and Completion Rates by Controlling Telephone Number in CATI - Margaret Collins, IMPAQ International, LLC; Kelly Daley, IMPAQ International, LLC; Jody Dougherty, IMPAQ International, LLC; John Wendt, IMPAQ International, LLC