3D – Case Management

field
Roundtable Discussion: Field Tech (Soft Tech)

6C - Field

Time/Date
4:30pm-5:30pm on Sunday, 5/24/2020

Facilitator
TBA

field
Roundtable Discussion

6B - Field

Time/Date
4:30pm-5:30pm on Sunday, 5/24/2020

Facilitator
TBA

tech
Presentation & Discussion

5D - Tech

Time/Date
2:45pm-4:00pm on Sunday, 5/24/2020

Facilitator
TBA

Presentations

field
Presentation & Discussion

5C - Field

Time/Date
2:45pm-4:00pm on Sunday, 5/24/2020

Facilitator
TBA

Presentations

field
Presentation & Discussion

5B - Field

Time/Date
2:45pm-4:00pm on Sunday, 5/24/2020

Facilitator
TBA

Presentations

Recruitment and Enrollment
Presentation & Discussion

9A - Field

Time/Date
3:15pm-4:30pm on Tuesday, 4/23/2024

Location
Embassy

Facilitator
Mary Potter, U.S. Census Bureau

These presentations offer insights from efforts to recruit respondents to participate in studies, in diverse settings and modes.

Presentations

Recruitment through Social Media and the TACUNA Project – Traditions and Connections for Urban Native Americans
- Mel Borstad, RAND Survey Research Group (presenter)
Expanding the National Survey on Drug Use and Health into Puerto Rico: Findings from an Operational Pilot
- Chris Jewett, RTI International (presenter)
- David Alward, RTI International
- Kathleen Considine, RTI International
- Sean Coleman, RTI International
Try, Learn, Adapt, Repeat: Maintaining and Enhancing Privacy, Readiness and Quality in a Unique Inbound Telephone Survey
- Dave Roe, ICF (presenter)
- Bridget Varian, ICF (presenter)
A Multiple Recruitment Model for Patients Dually Diagnosed with Opiate Use Disorder and Mental Health Disorder (Depression and/or PTSD)
- Vanessa Miller, RAND Survey Research Group (presenter)

Using Machine-Assisted Topic Analysis for Qualitative Research
Roundtable Discussion

8D - Tech

Time/Date
1:30pm-2:45pm on Tuesday, 4/23/2024

Location
Embassy

Facilitator
Obafemi Ogunleye, University of Minnesota - Office of Measurement Services

Machine-assisted topic analysis (MATA) is an approach to qualitative research that uses artificial intelligence (AI) methods to analyze textual data. As the role of AI continues to become more prevalent, this has become a topic of interest for clients and researchers looking to analyze large text-based datasets.

In this round table discussion, the facilitator aims to review the ways in which IFD&TC attendees have used MATA in their research as well as the associated strengths and weaknesses from their perspectives. Participants will discuss their experiences with machine-assisted topic analysis as well as the methods and technologies used to do this work.

Collaborating with External Organizations
Roundtable Discussion

8C - Field

Time/Date
1:30pm-2:45pm on Tuesday, 4/23/2024

Location
Hanna

Facilitator
Kerryann DiLoreto, University of Wisconsin Survey Center

This roundtable will discuss challenges and lessons learned while collaborating with external organizations on data collection for the current round of a large longitudinal study.

Targeted Populations: Youth
Presentation & Discussion

8B - Field

Time/Date
1:30pm-2:45pm on Tuesday, 4/23/2024

Location
Allen

Facilitator
John Baker, U.S. Census Bureau

These presentations share different methods for contacting, gaining cooperation with, and then interviewing youth.

Presentations

"The Road is Filled with Homeless Souls. Every Woman, Child and Man Who Have No Idea Where They Will Go": Documenting the Experiences of Former Foster Youth Living Homeless in Los Angeles
- Rick Garvey, RAND Survey Research Group (presenter)
- Taylor Pilg, RAND Survey Research Group (presenter)
Methods for Contacting Adolescent Survey Participants for Online Health Survey Self-Response
- Natalie Olson, U.S. Census Bureau (presenter)
- Benjamin Zablotsky, National Center for Health Statistics, CDC
Tried and True: Effectiveness of Hardcopy Outreach in Engaging Lower Socioeconomic Status (SES) Youth
- Jacquelyn George, Decision Information Resources, Inc. (presenter)
- Heather Morrison, Decision Information Resources, Inc (presenter)
- Briana Woodley, Decision Information Resources, Inc

Paradata, Reports and Dashboards
Presentation & Discussion

8A - Field

Time/Date
1:30pm-2:45pm on Tuesday, 4/23/2024

Location
State

Facilitator
Tina Vera, RTI International

Presenters will share insights gathered from reviewing project paradata as well creating dashboards and other reports for internal or external stakeholders.

Presentations

Building Dashboards to Monitor Survey Operations
- Joanna Fane Lineback, U.S. Census Bureau (presenter)
- Lee Beck, U.S. Census Bureau (presenter)
- Joseph Crimmer, U.S. Census Bureau
- Henry Rose, U.S. Census Bureau
- Mitchel Voloshin, U.S. Census Bureau
Friendly Reminders: Evaluating Text and Email Contact Strategies at the U.S. Census Bureau
- Laura Hergert, U.S. Census Bureau, ADFO, OSCA (presenter)
- Matt Virgile, U.S. Census Bureau
Is it time to worry? Lessons learned from building a dashboard and reports to track the status of staffing a large field data collection effort
- Kyle Fennell, NORC at the University of Chicago (presenter)

Community Engaged Research
Presentation & Discussion

7A - Field

Time/Date
10:45am-12:00pm on Tuesday, 4/23/2024

Location
State

Facilitator
Jason Fiero, RTI International

These presentations cover advance planning for efforts to build connections with communities prior to the start of data collection or to address issues with underrepresentation from prior efforts.

Presentations

Tribal Nation Relations – Why it Matters and Census Bureau's Tribal Relations Program
- Vicki McIntire, U.S. Census Bureau (presenter)
- Shadana Sultan, U.S. Census Bureau (presenter)
A Forward Look at the UK Office for National Statistics Social Survey Incentive Strategy
- Steffi Giji, Office for National Statistics, United Kingdom (presenter)
- Véronique Siegler, Office for National Statistics, United Kingdom
- Jen Farnall, Office for National Statistics, United Kingdom
Designing Inclusive Research to Explore Barriers and Facilitators to Taking Part in ONS Social Surveys
- Alice Robinson, Office for National Statistics, United Kingdom (presenter)

Security Clearance
Panel Discussion

7B - Field

Time/Date
10:45am-12:00pm on Tuesday, 4/23/2024

Location
Hanna

Facilitator
Heather Morrison, Decision Information Resources, Inc

This panel will give call center and field managers an opportunity to discuss the challenges in staffing data collectors on projects that require federal security clearances and the tactics their organizations have adopted to minimize the impact of these challenges on the data collection efforts.

Panelists

Heather Morrison, Decision Information Resources, Inc
Tiffany Benefield, Decision Information Resources, Inc
Angela Herrmann, NORC at the University of Chicago
Nathan Ryan, RTI International

Business Meeting
Roundtable Discussion

5A - All

Time/Date
4:45pm-5:45pm on Monday, 4/22/2024

Location
Palace Ballroom 1

Facilitator
Kevin Tharp, Indiana University Center for Survey Research

The Business Meeting is where we discuss the future of the IFD&TC, elect new organizers, and learn about the location of future conferences. Everyone is encouraged to attend; we welcome participation from first year-attendees too! Hear from your 2024 conference organizers:
Field Technologies Program Coordinators

Bianca DiJulio, Kaiser Permanente Washington Health Research Institute

Sangeetha Immani, RTI International

Field Directors Program Coordinators

Kyle Fennell, NORC at the University of Chicago

Morgan Kidd, East Tennessee State University

Site Coordinators

Julie Brown, RAND Corporation

Joyce Sweeney, U.S. Bureau of Labor Statistics Emeritus

Registrars

Marie Nitschke, University of Wisconsin Survey Center

Kevin Tharp, Indiana University Center for Survey Research

Respondent Engagement and Incentives
Presentation & Discussion

4A - Field

Time/Date
3:15pm-4:30pm on Monday, 4/22/2024

Location
State

Facilitator
Josh Winston, U.S. Census Bureau

The presentations in this session share ideas for using incentives, materials, and other modes of outreach to improve response rates and increase participant retention.

Presentations

Using Behavioural Insights to Optimise our Communications for Improving Respondent Engagement in ONS Surveys
- Steffi Giji, Office for National Statistics, UK (presenter)
- Charlotte Hillyard, Office for National Statistics, UK
Currency of Cooperation: Unraveling the Impact of Monetary Incentives in Longitudinal Surveys
- Alyson Caruso, RTI International (presenter)
- Tanya Taylor, RTI International
- Jeffrey Franklin, RTI International
- Jerry Timbrook, RTI International
Implementing Field Prompting Efforts into an Ongoing Longitudinal Study in the State of Michigan
- Kendrik Icenhour, RTI International (presenter)
- Laura Abington, Michigan Department of Health & Human Services
- Lisa Carley-Baxter, RTI International
- David Alward, RTI International
Field Operations – A Rapid Response Team to stabilise survey data collection post pandemic and a Recovery Plan for our flagship survey - ONS (UK)
- Tina Thomas, Office for National Statistics, United Kingdom (presenter)
- Nicola Jones, Office for National Statistics, United Kingdom (presenter)

Mode Transitions
Presentation & Discussion

3B - Field

Time/Date
1:30pm-2:45pm on Monday, 4/22/2024

Location
Hanna

Facilitator
Jennifer Draude, NORC at the University of Chicago

The presentations in this session offer lessons learned from transitioning to new data collection modes or adding additional modes to ongoing operations.

Presentations

From Outbound to Inbound – The Conversion of Call-Making Data Collectors into Call-Taking Disaster Relief Workers
- Josh Winston, U.S. Census Bureau (presenter)
What is Behind the Numbers? Using Qualitative Analysis to Supplement Quantitative Results in Employee Surveys
- Herman Alvarado, Substance Abuse and Mental Health Services Administration (presenter)
- Kathryn Piscopo, Substance Abuse and Mental Health Services Administration
- Michael Inguillo, Substance Abuse and Mental Health Services Administration
Transitioning from Paper to Electronic Distribution of Parent Permission Forms on School-Based Studies
- Lee Honeycutt, RTI International (presenter)
- Bethany Vanspronsen, RTI International
- Lisa Kessler, RTI International
A Comparison of Surveys Between and Within Modes
- Nathan Palmer, Washington State University - Social and Economic Sciences Research Center (presenter)

Interviewer Attrition Part 1
Panel Discussion

3C - Field

Time/Date
1:30pm-2:45pm on Monday, 4/22/2024

Location
State

Facilitator
Grant Benson, UM-Survey Research Center (UM-SRC)

This is part 1 of a 2 part panel focused on interviewer hiring and retention, training modes, training engagement, interviewer job satisfaction, and the future of interviewer-administered surveys.

Panelists

Grant Benson, UM-Survey Research Center (UM-SRC)
Kurt Johnson, RTI International
Mary Catherine Potter, U.S. Census Bureau
Tammy Cook, Westat
Kyle Fennell, NORC at the University of Chicago

Case Management
Presentation & Discussion

3D - Tech

Time/Date
1:30pm-2:45pm on Monday, 4/22/2024

Location
Embassy

Facilitator
Sangeetha Immani, RTI International

This session focuses on case management systems, such as ServiceNow or home grown solutions, and school-based surveys using Voxco and transitioning to online administration.

Presentations

Using ServiceNow to Manage Study Help Desk
- Caroline Glaister, NORC at the University of Chicago (presenter)
- Molly Burke, NORC at the University of Chicago
- Adey Harris, NORC at the University of Chicago
- Haven Rosner, NORC at the University of Chicago
- Stephanie Stevanovic, NORC at the University of Chicago
- Tina Zalewski, NORC at the University of Chicago
- Shawna Anderson, NORC at the University of Chicago
Enhancing a Survey Case Management System to Support Individualized Follow-Up Schedules
- Steve Gomori, RTI International (presenter)
- Mai Nguyen, RTI International
- Sridevi Sattaluri, RTI International
- Charlie Knott, RTI International
Launching Voxco Surveys without PINs Using Lookup Screens
- Margaret Collins, American Institutes for Research (presenter)
Transitioning In-School Paper Survey to Online Administration
- Matthew Bensen, RTI International (presenter)
- Bryan Rhodes, RTI International
- Sara Carter, RTI International
- Elizabeth Parish, RTI International
- Jean Robinson, RTI International
- Scarlett Pucci, RTI International

Culturally Responsive Research
Presentation & Discussion

3A - Field

Time/Date
1:30pm-2:45pm on Monday, 4/22/2024

Location
Allen

Facilitator
Anwar Mohammed, RTI International

These presentations offer insights into improving data quality, inclusivity, and response rates through the use of culturally responsive research principles.

Presentations

Is it Time to Change Our Outreach Approach? Examining Hispanic Response Rates and Strategies to Gaining Their Cooperation. ¿Será Tiempo de Cambiar Nuestra Estrategia de Difusión? Examinando la Taza de Respuesta de los Hispanos y Estrategias Para Obtener Mejor Participación.
- Victor Barajas, Westat (presenter)
- Victoria Vignare, Westat
- Tania Johnson, Westat
- Amanda Hall, Westat
Gender Identity Question Variation - Effects of a Single Write-in Option
- Noor Sheppard, University of Minnesota Survey & Assessment Services (USAS) (presenter)
- Deveny Flanagan, University of Minnesota Survey & Assessment Services (USAS)
Enhancing Field Interviewer Capacity to Practice Culturally Responsive Research
- Elias Kassa, NORC at the University of Chicago (presenter)
- Heather Sawyer, NORC at the University of Chicago
- Elena Navarro, NORC at the University of Chicago

Staff Management and Engagement
Presentation & Discussion

2B - Field

Time/Date
10:45am-12:00pm on Monday, 4/22/2024

Location
Allen

Facilitator
Ella Kemp, NORC at the University of Chicago

These presentations cover topics related to managing, engaging, and training staff, with a focus on techniques and challenges faced by survey shops in the emerging post-COVID normal.

Presentations

Managing Onsite Student and Part-Time Hourly Survey Research Technicians
- Colleen Kulesza, Washington State University - Social and Economic Sciences Research Center (presenter)
- Tara Courtney, Washington State University - Social and Economic Sciences Research Center (presenter)
From A to Zoom
- Sarah Crane, UM-Survey Research Center (UM-SRC) (presenter)
- Grant Benson, UM-Survey Research Center (UM-SRC)
Engaging Field Staff Using Digital Communication Tools
- Milton Cahoon, RTI International (presenter)
- Jason Fiero, RTI International
- Tina Vera, RTI International
- Peggy Collins, RTI International

Complex Data Collection Efforts
Presentation & Discussion

2A - Field

Time/Date
10:45am-12:00pm on Monday, 4/22/2024

Location
State

Facilitator
Chris Schlapper, University of Wisconsin Survey Center

These presentations each introduce a complex data collection project, share details of their data collection activities, and offer ideas for ongoing improvement based on lessons learned.

Presentations

Improving Efficiency and Data Quality of an In-mover Interview
- Kimberly Collins, U.S. Census Bureau (presenter)
How Cross-Cultural Telephone Surveys Differs from What We Have Learned from General Population Telephone Surveys
- Tim Triplett, Urban Institute (presenter)
Fielding a Large, Multi-panel National Survey Following a National Test of the Wireless Emergency Alerts System
- Melissa A Bradley, RAND Survey Research Group (presenter)
How Much is Enough? Examining Call Attempts and Phone Type on Survey Completion and Participant Characteristics
- Miranda P. Kaye, University of Chicago (presenter)
- Amanda M. Ferarra, Penn State Survey Research Center
- Glenn E. Sterner, III, Penn State Survey Research Center
- Gillian Russell, Penn State Survey Research Center

Keynote - Data Collection Systems: Past, Present, and Future - R. Suresh, RTI International
Invited Address

1A - All

Time/Date
9:00am-10:15am on Monday, 4/22/2024

Location
Palace Ballroom 1

Facilitator
Sangeetha Immani, RTI International

Come along for a walk through of a brief history of data collection systems and technology from the viewpoint of someone who has had a front-row seat for over 30 years. Then get a feel for the current state of these systems and the exciting new technologies that are around the corner. Finally, get a glimpse of what the future holds in this area as predicted by the speaker.

Ramasubramanian Suresh, (goes by "Suresh"), Principal Research Leader in the Technology Practice Area, has been with RTI since 1985. His passion is designing and developing data collection systems. His work has contributed significantly to RTI's pioneering development of general-purpose and standard methods for computer-assisted interviewing (CAI). For example, he led the development of RTI's Survey Management System, an overarching control and case management system for multimodal survey projects. Furthermore, his extensive knowledge of technical areas played a critical role in making data collection systems function efficiently in RTI's FIPS Moderate environment.

Client Management
Roundtable Discussion

2C - Field

Time/Date
10:45am-12:00pm on Monday, 4/22/2024

Location
Hanna

Facilitator
Kelly Elver, University of Wisconsin Survey Center

Topics for this roundtable discussion will include tips for efficient client management, ways to limit scope creep and budget overruns caused by client changes in expectations or timelines, working with clients who are part of a large team or working with partner organizations, and managing a difficult or unhappy client. Project managers from different types and sizes of organizations will share their experiences and offer advice on current techniques in client management.

Testing and Performance
Presentation & Discussion

2D - Tech

Time/Date
10:45am-12:00pm on Monday, 4/22/2024

Location
Embassy

Facilitator
Steve Gomori, RTI International

This session focuses on ensuring data quality through testing and performance measurement along with successful execution of wearable data collection.

Presentations

Evaluating and Testing a Mindfulness app using a Digital Health Platform
- Sangeetha Immani, RTI International (presenter)
- Anwar Mohammed, RTI International
- Maria Davila, RTI International
- Randall Eckhoff, RTI International
- Rebecca Watkins, RTI International
Proven Methods and Insights for Including Sleep Measurement Using Wearables in Field Studies
- Sarah K. Wanigatunga, Johns Hopkins Bloomberg School of Public Health (presenter)
- Casandra C. Nyhuis, Johns Hopkins Bloomberg School of Public Health (presenter)
- Izzie Arrizza, Johns Hopkins Bloomberg School of Public Health (presenter)
- Jaana Myllyluoma, Johns Hopkins Bloomberg School of Public Health
Improving How We Measure Performance for the 2030 Decennial Census
- Michael Padgett, U.S. Census Bureau (presenter)
- Jacqueline Eanes, U.S. Census Bureau (presenter)

Crowdsource My Problem!
Roundtable Discussion

12A - All

Time/Date
10:15am-11:15am on Wednesday, 6/28/2023

Location
Bixby 1, 2 & 3

Facilitator
TBA

Join us for this interactive session as we put our heads together to solve your survey problems. All conference attendees will be able to anonymously submit a problem they are facing in advance. Session attendees will be divided into groups and asked to deliberate on these problems and present their solutions. We'll also include some special surprises along the way!

Submit your problem: https://go.iu.edu/4OcY

Wednesday AM Break

Time/Date
9:45am-10:15am on Wednesday, 6/28/2023

Location
Outside Bixby 1, 2 & 3

Refreshments served

Small Shop Tech Roundtable
Roundtable Discussion

11D - Tech

Time/Date
8:30am-9:45am on Wednesday, 6/28/2023

Location
Nieto

Facilitator
TBA

During this roundtable discussion, small shops are invited to share the tools and tech that aide in their own operations, while also learning about new tools and tech used by other shops.

Optimal Use of Mail in Project Design
Presentation & Discussion

11C - Field

Time/Date
8:30am-9:45am on Wednesday, 6/28/2023

Location
Broadlind Ballroom

Facilitator
TBA

Presenters will share valuable insights regarding the use of mail for increasing response rates, creating strong first impressions, dealing with nonresponse, and facilitating quality assurance.

Presentations

Building a Statewide Probability Panel Round Table
Roundtable Discussion

11B - Field

Time/Date
8:30am-9:45am on Wednesday, 6/28/2023

Location
Wilmore

Facilitator
TBA

Attendees will discuss the challenges and successes of building a statewide probability panel

Response Rates and Nonresponse
Presentation & Discussion

11A - Field

Time/Date
8:30am-9:45am on Wednesday, 6/28/2023

Location
Pike 3

Facilitator
TBA

Presenters will discuss strategies to increase response rates and address nonresponse. Topics addressed will include contact strategies using email, using interactive tracing, GPS coordinate gathering, and CAWI instrument techniques to supplement CATI, and obstacles to respondent participation in web-based surveys.

Presentations

Breakfast

Time/Date
7:00am-8:30am on Wednesday, 6/28/2023

Location
Bixby 4 & 5

Buffet breakfast served

Tech Talk
Roundtable Discussion

10A - All

Time/Date
4:45pm-6:00pm on Tuesday, 4/23/2024

Location
Palace Ballroom 1

Facilitator
Eric White, University of Wisconsin Survey Center

Join attendees with an interest in the technical aspects of survey research for a special roundtable discussion. The open format allows for a range of soft tech management topics and current events impacting survey center technical operations. Everyone is welcome, both techies and "fieldies"!

Innovations
Presentation & Discussion

9D - Tech

Time/Date
3:15pm-4:30pm on Tuesday, 4/23/2024

Location
State

Facilitator
Chris Griggs, RTI International

This session focuses on innovative approaches to data collection systems, best practices in using text to bolster response in web surveys and the impact of phone types on contact rates.

Presentations

Best Practices in Text to Web Surveys
- Kevin Collins, Survey 160, Inc (presenter)
- Alex Dawahare, Survey 160, Inc
- Nathaniel Lubin, Survey 160, Inc
Innovative Concepts Utilized on the Special Census Program
- Heather Polo, U.S. Census Bureau (presenter)
- Vin Narine, U.S. Census Bureau (presenter)
- Joe Ryan, U.S. Census Bureau (presenter)
- Christopher Denno, U.S. Census Bureau
An Innovative Approach to a Complex Data Collection System
- Sandhya Bikmal, RTI International (presenter)
- Chris Griggs, RTI International
- Ross Borasy, RTI International
Contact Rates: A Comparative Analysis of Phone Types
- William Keating, UM-Survey Research Center (UM-SRC) (presenter)
- Grant Benson, UM-Survey Research Center (UM-SRC)

Small Shop Roundtable
Roundtable Discussion

9C - Field

Time/Date
3:15pm-4:30pm on Tuesday, 4/23/2024

Location
Hanna

Facilitator
Bianca DiJulio, Kaiser Permanente Washington Health Research Institute

Do you work in a small shop? Come discuss problems you face and solutions you've implemented given constraints in terms of size, budget, and organizational context. This roundtable will facilitate networking, sharing of ideas, and adapting to ensure that your small shop prospers.

Staffing and Onboarding
Presentation & Discussion

9B - Field

Time/Date
3:15pm-4:30pm on Tuesday, 4/23/2024

Location
Allen

Facilitator
Kurt Johnson, RTI International

These presentations detail topics related to hiring and retaining staff, included interview mode, role definition, and onboarding activities.

Presentations

Biggest Bang for Your Buck: Local Field Data Collectors Vs Travelers?
- Victoria Vignare, Westat (presenter)
- Tammy Cook, Westat
- Erika Sofelkanik, Westat
- Susan Genoversa, Westat
New Hire Interview Mode and Attrition
- Grant Benson, UM-Survey Research Center (UM-SRC) (presenter)
- Mark Baker, UM-Survey Research Center (UM-SRC)
Creating and Conducting High Quality, In-Depth Training of Survey Research Technicians
- Tara Courtney, Washington State University - Social and Economic Sciences Research Center (presenter)
- Colleen Kulesza, Washington State University - Social and Economic Sciences Research Center (presenter)

Tuesday PM Break

Time/Date
2:45pm-3:15pm on Tuesday, 4/23/2024

Refreshments served

Random Digit Dining - Tuesday Lunch

Time/Date
12:00pm-1:00pm on Tuesday, 4/23/2024

Location
Palace Ballroom II & Stillman

Bring your RDD lunch ticket and join us for lunch.Attendees are seated at tables according to the number drawn on their lunch tickets at check in. RDD lunch is a fun way to meet and get to know other attendees!

Tuesday AM Break

Time/Date
10:15am-10:45am on Tuesday, 4/23/2024

Refreshments served

Breakfast

Time/Date
7:30am-9:00am on Tuesday, 4/23/2024

Location
Palace Prefunction & Palace BR II

Buffet breakfast served

Technical Debt: An Introduction
Panel Discussion

4D - Tech

Time/Date
3:15pm-4:30pm on Monday, 4/22/2024

Location
Embassy

Facilitator
Steve Gomori, RTI International

Technical debt includes any aspect of a project that slows down productivity over time. It can include requirements gathering, systems design, quality control, and coding. The nature of technical debt is increased costs – it's responsible for inefficiencies caused by postponed feature additions, delayed decision making, or business decisions that create barriers to completing or effectively maintaining applications over time. Technical debt is not a bad thing, it drives schedules and allows time for refactoring and enhancing features, but it needs to be managed strategically and used as a tool for developing quality software.

In this panel, we will define technical debt and illustrate project scenarios and actions that contribute to technical debt. We'll present effective ways to monitor, manage, and reduce debt so teams and organizations can more effectively develop solutions on time and within budget in the long term.

Panelists

Chris Griggs, RTI International
Amir Karshenas, RTI International

Interviewer Attrition Part 2
Panel Discussion

4B - Field

Time/Date
3:15pm-4:30pm on Monday, 4/22/2024

Location
Allen

Facilitator
Grant Benson, UM-Survey Research Center (UM-SRC)

This is part 2 of a 2 part panel focused on interviewer hiring and retention, training modes, training engagement, interviewer job satisfaction, and the future of interviewer-administered surveys.

Panelists

Grant Benson, UM-Survey Research Center (UM-SRC)
Kurt Johnson, RTI International
Mary Catherine Potter, U.S. Census Bureau
Tammy Cook, Westat
Kyle Fennell, NORC at the University of Chicago

Monday PM Break

Time/Date
2:45pm-3:15pm on Monday, 4/22/2024

Refreshments served

Random Digit Dining - Monday Lunch

Time/Date
12:00pm-1:00pm on Monday, 4/22/2024

Location
Palace Ballroom II & Stillman

Bring your RDD lunch ticket and join us for lunch.Attendees are seated at tables according to the number drawn on their lunch tickets at check in. RDD lunch is a fun way to meet and get to know other attendees!

Monday AM Break

Time/Date
10:15am-10:45am on Monday, 4/22/2024

Refreshments served

Facilitator Breakfast
Roundtable Discussion

Time/Date
8:00am-8:30am on Monday, 4/22/2024

Location
Stillman

Facilitator
Kelly Elver, University of Wisconsin Survey Center

All attendees facilitating a session at the conference are asked to attend a half hour breakfast meeting to go over guidelines and answer questions. If you've been a facilitator before, please come share your experiences with newer facilitators. If this is your first time, join us to meet others, and learn more about how facilitating works at IFD&TC.

Registration Continues

Time/Date
8:00am-9:00am on Monday, 4/22/2024

If you arrived late to the conference, you can check in at the IFD&TC registration table.

Breakfast

Time/Date
7:30am-9:00am on Monday, 4/22/2024

Location
Palace Prefunction & Palace BR II

Buffet breakfast served

Welcome Reception

Time/Date
4:30pm-6:00pm on Sunday, 4/21/2024

Location
Palace Prefunction

IFD&TC organizers welcome you to the conference.

Please join us for a happy hour reception featuring light snacks, a cash bar, and an informal time to visit with old and new friends. Dinner on your own after the reception.

Check-In

Time/Date
12:00pm-4:30pm on Sunday, 4/21/2024

Stop by the IFD&TC registration table to pick up your conference materials. Late check-in is also available Monday morning before the Keynote.