10A – Interviewer Performance and Retention

Interviewer Performance and Retention
Presentation & Discussion: Field
10A - Field

3:15 pm-4:30 pm on Tuesday, 05/23/2017

Grand Ballroom II

Christy Storey, Kennesaw State University

Session Focus

Measuring interviewer performance and job satisfaction. New approaches to coaching interviewers and retention.

  • How To Measure Field Representative Performance in an Adaptive Design World - Frank A. Vitrano, U.S. Census Bureau
  • Understanding Field Interviewer Job Satisfaction - Stephanie Terrey, RTI International
  • Enhanced Coaching and Feedback Through New Training Format - Rosalind Koff, NORC at the University of Chicago; Rebecca Jessoe, NORC at the University of Chicago
  • Assessing the Balance of Work and Life Stressors on Telephone Interviewer Performance - Dakisha Locklear, RTI International


Bookings are closed for this event.